Support for Working Caregivers Matters: Employers Doing It Right

For working caregivers, employer support can mean the difference between staying engaged at work and stepping away altogether. While caregiving expands to affect millions of employees across industries, some employers have stepped up to implement meaningful, practical support programs that allow caregivers to be successful both at work and in their personal lives. These employers understand that when caregivers are supported, everyone benefits.

Below are some examples of organizations that are widely recognized for “doing it right” – joining thoughtful policies with a culture that recognizes caregiving as a normal part of work-life.

1. Deloitte: Redefining Caregiver Paid Leave

Long acknowledged for its progressive approach to employee well-being, Deloitte offers up to 16 weeks of paid leave that can be used for caregiving needs, not just parental leave. This flexibility is monumental for employees caring for aging parents or family members with serious health issues.

Employee quote: “When my mother’s health declined suddenly, I didn’t have to choose between my job and being here for her. Deloitte’s paid leave gave me the space to focus on my family --- and return to work without fear or guilt.”

Positive result: Deloitte’s approach shows an understanding that caregiving doesn’t follow a predictable timeline, and that paid leave is a retention strategy, not just a benefit.

2. Fannie Mae: Care Navigation That Meets Employees Where They Are

Fannie Mae provides access to an on-site geriatric care consultant and comprehensive care navigation services at zero employee costs. This helps employees assess care options and make informed decisions during stressful transitions.

Employee quote: “I was overwhelmed trying to figure out care for my father. Having access to a geriatric care expert through work saved me countless hours and helped me make better decisions faster.”

Positive result: By providing access to expert guidance, Fannie Mae reduces the invisible labor caregivers often face, engaging in researching, coordinating, and worrying. Instead, employees can remain focused and productive.

3. CBS: Backup Care when Life Happens

When regular caregiving arrangements fall through (because life happens), CBS offers emergency backup care benefits that can be used to care for aging adults, children and other dependents.

Employee quote: “When my usual caregiver canceled at the last minute, I didn’t panic. I logged into our backup care program and was able to keep my workday on track.”

Positive outcome: Because caregiving disruptions are inevitable, having backup care programs like this in place helps prevent caregiver absenteeism and burnout.

4. AARP: Modeling the Support It Advocates

Deeply invested in caregiving advocacy, AARP models what caregiving support should look like, offering its employees paid caregiving leave, flexible work schedules, and backup care.

Employee quote: “My manager didn’t just approve my caregiving leave – she encouraged me to take it. That level of support made me feel valued as both an employee and a caregiver.”

Positive outcome: AARP’s approach reinforces that caregiving is not a liability, but a shared human experience that deserves flexibility and empathy.

Summary

Supporting working caregivers is not about offering one-size-fits-all solutions. It’s about recognizing the realities employees face and responding in ways that are meaningful, practical, and empathic. Employers who “do it right” don’t just retain talent, they earn loyalty, trust, and long-term engagement.

Until the next blog!

Thank you for reading, for being here, and for caring!